Refund policy

 

Return & Exchange Policy

Due to the hygienic nature of our lingerie products, all purchases are final.

We do not accept returns or exchanges on lingerie, underwear, or other intimate products once the order has been delivered.

Please make sure to carefully check the size guide and product details before placing your order.

If you receive an item that is defective, damaged, or incorrect, please contact us within 48 hours of receiving your order at storelirelle@gmail.com, and provide your order number and clear photos of the item.

We will review your request and, if the issue is confirmed, provide an appropriate solution.

For any questions regarding our return and exchange policy, please contact us at storelirelle@gmail.com.